FAQ/POLICY

FAQ/POLICY

Where are your products made?

Proudly in the USA!

What fabric do you use?

cotton/lycra & rayon/poly/lycra blends

How should I care for my dress?

see CARE 

What is your shipping policy?

All items ship within 3 days of purchase not including holidays or weekends. USPS first class (multiple items typically ship priority) this is subject to change due to promotions.

Will I receive a tracking number?

YES! Please check spam or junk if you did not receive a tracking email, or double check the email used with your order. 


What is the return policy?

SEE RETURNS

Can I exchange my item for another color or size?

No, unfortunately we do not have the ability to process exchanges. Our inventory sells out and rotates very quickly making it almost impossible to accommodate exchanges. We suggest purchasing the desired size or color if it is available and returning the other if it falls within the policy terms.

What If I purchased and then there was a sale?

We are happy to honor sale prices and promotions 3 days before or after a promotion.

Do you combine shipping?

Unfortunately fulfillment is unable to combine shipping.

Orders ship from our fulfillment center in Arizona within 3-5 business days of purchase via USPS. Due to large volume during release days, sales and other promotions shipping times may be extended by up to 1 week. 


Do you ship internationally?

YES! We ship almost everywhere in the world, see shipping rates at checkout. Please be advised Remie Girl is not responsible for non delivery due to international policies and under no circumstances will refund. If you have concerns PLEASE feel free to email us!

Are your products customizable?

No.  All products are ready to ship.

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